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  1. Interact Support Portal
  2. Which IT Team?

Who do I ask for help from?

If you’re unsure about which team to get support from, see the below guidelines.

IT Security

Report issues about:

  • Governance, Risk Compliance

  • Identity Management

  • New to Business Software Requests

  • Security Tools

  • IT Security Changes

Internal IT Support

Report issues about:

  • Interact Employee Laptops

  • Accounts

  • Software Access Requests

  • Technical Issues

  • Onboarding and Offboarding

Cloud Support

Report issues about:

  • AWS Infrastructure

  • Engineering Tools

  • SQL Script Request

  • Cloud Questions

Self Service Options

Worklife IT Knowledgebase

Request Access to Existing Software

 

 

For Managers: Report Starters/Leavers

New Starter Form

Leaver Form

 

 

Internal IT Support News

Rovo AI Bot Testing

Internal IT Support is testing out a a new AI Chat bot from Jira called Rovo.

Please test it out and provide any feedback on incorrect answers or how to improve this bot.

 

We always welcome feedback at it@interactsoftware.com!

 

Powered by Jira Service Management
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